Over the last 44 years, United Systems has worked diligently to help utilities and local government improve operational efficiencies through the effective use of technology. What started as a small business with only a handful of employees has grown into a company with over 50 employees serving over 1,000 customers across an 18-state territory.
Our offerings help utilities provide better service to customers, improve operations, and increase sustainability. The Alliance™ software calculates over 15 million utility statements annually. Through our managed services offering, we partner with hundreds of businesses to ensure that critical systems and data remain secure while reducing downtime and increasing operational efficiency. Our team resolves nearly 20,000 service tickets for customers each year.
While our customer base and catalog of offerings have grown, our goal has remained the same: deliver the highest quality products & services that benefit our valued customers while fostering a productive corporate culture focused on respect & inclusion, all while working to enhance the lives of individuals within the community.
With our customers, goals, and the needs of our growing workforce in mind, we began the lengthy process of finding a location, designing and building our new headquarters, and here we are today in a 22,000 square foot location at Southwest One Industrial Park.
To say we’re grateful would be an understatement. To all our employees, customers, vendors, and partners: words could never express how grateful we are for you and your continued commitment to United Systems. We are beyond blessed to have all our employees working out of our new location and are looking forward to what the future holds! It’s a bit chaotic at times, has a couple of unpacked boxes throughout, and we’re still working on finding a place for everything but, there’s nowhere else we would rather be!
As we continue to settle in, we wanted to share a few interesting facts and some of the things we love about our building!
Our new building is 21,310 sq. ft. with a 1,000 sq. ft. outdoor terrace equipped with outlets and wifi to offer our employees an outdoor workspace. Our previous location was a mere 6000 sq. ft.
Our building was designed with openness in mind and is equipped with an air exchanger that will exchange outside air for inside air 3+ times per day. As a result, germs, mold, bacteria, and other similar issues are less likely to stagnate in the building resulting in fresher air and a more pleasant work environment.
The openness allows our employees to actively collaborate in a team environment to serve our customers better and efficiently deliver quality products and services. An open work environment further promotes mental wellness and overall employee satisfaction.
Our building is equipped with a fully operational solar system. The solar system directly feeds our energy usage, making it one of the first in the region to supplement our energy usage directly with solar. We anticipate our solar system will, at minimum, provide our daytime electricity needs. Our building is further equipped with geothermal units that provide for extreme energy efficiency as well as comfort. All lighting, insulation, and other design features of our building were selected with efficiency in mind furthering our commitment to sustainability and the community.
The 80-foot tower on our building allows us to access alternate internet service if our fiber goes down. In addition, we use a line-of-sight wireless access point to access an internet connection that we own at a nearby government facility here in Marshall county. This setup allows us to ensure that we are always available to assist our customers.
Moving is hard, ya’ll. We’re still settling in and learning our new building, but as we mentioned, we couldn’t be more excited to be here!
We hope to see you all on July 29th at our open house and keep an eye out for more peeks inside our new location!