Entries by Dana Fennell

United Systems Donates Over 2,800 Bottles of Water to Marion, KY

Over the last month, employees at United Systems participated in United Systems’ Charitable Giving Funds’ bi-annual food drive. As a part of ongoing charitable activities, United Systems holds food drives in the summer and fall each year to assist with combatting hunger in our local community. Over 22 million children depend on school breakfast and lunch programs. For many of these children, summer vacation means worrying about the source of their next meal. Unfortunately, estimates show that less than 3 million of those children are served through summer food programs, with rural communities being hit hardest.

Additionally, the City of Marion, KY, located roughly 50 miles northeast of United Systems headquarters at Southwest One Industrial Park in Benton, KY, finds themselves in the midst of an urgent water crisis. Saturday morning, June 18th, a state of emergency was declared by Governor Andy Beshear for the City due to a water shortage crisis.

The City is battling a water shortage as a result of Lake George, the primary reservoir for Marion’s residents and businesses, being drained after a levee failure, in addition to limited rainfall and unseasonably hot weather. As a result, the National Guard began distributing bottled water for Marion residents to use for drinking and cooking Thursday, June 23rd, at the old National Guard Armory at 131 Rochester Ave. in Marion, KY.

As a result of our bi-annual food drive, United Systems’ employees collected 5,923 pounds of non-perishable goods and over 2,500 bottles of water – making this United Systems’ most successful food drive to date. On Wednesday, July 22nd, Region Manager North, Scott Smith, and Vice President Brian Boyd delivered roughly 2,800 bottles of water to the distribution location at the old National Guard Armory in Marion, KY. As a provider of solutions for Kentucky cities and water utilities, we are humbled to be able to contribute to the City of Marion during their time of need. Water is our most precious resource and is vital to both life and industry. As we move forward, sustainability and conservation are of the utmost importance, and we are pleased to offer software, hardware, and other services to allow utilities to operate more efficiently, sustainably, and effectively.

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TPM by United Systems: The Impact of Technology

Information technology has advanced tremendously in the last couple of decades. This growth has led to countless innovations in different areas, particularly our businesses. Technology makes our daily office routines easier and more efficient.

But how exactly can technology help businesses to grow? In a recent blog post, the TPM by United Systems team discusses some of the most useful and versatile tools commonly used by business owners today.

All of the tools discussed are equally applicable to utilities and municipalities across the country. In order to create a sustainable future and continue to meet customer demand while offering the superior customer service that consumers demand nowadays, it is more important than ever for utilities and municipalities to step into the technological future and take advantage of all the tools at their disposal.

Check out the full blog for a breakdown of all these tools, applications, and benefits.

TPM by United Systems: Your IT Guy VS. A Managed Service Provider

For all business and utilities reliable IT support is more important than ever. Whether you have an internal IT department or not, utilizing a Managed Service Provider can offer huge benefits to your organization. 

In their most recent blog post, TPM by United Systems discusses some of the key differences between typical IT scenarios. Read the full blog below and head on over to the TPM by United Systems Blog for more great IT industry info!

YOUR IT GUY VS. A MANAGED SERVICE PROVIDER

There is no question that reliable IT support is a necessity for all of us, including small businesses. The reason is that most transactions and business functions are completed online. Business owners need to decide on the type of IT support they need. Whether that be an internal IT department or a Managed Service Provider. Let’s take a look at some typical IT scenarios.

INTERNAL IT SUPPORT

This protection means keeping an in-house IT person on your regular payroll. It’s straightforward, but this is a practice that is not frequently considered unless your business uses a lot of technology. For one thing, having someone on your payroll that you don’t need regularly is not the most economical approach. Also, you will be limited to the skills and expertise of the individuals in your team.

THE BREAK-FIX MODEL

Small businesses favor the break-fix IT model because it is a simpler option. What this means is that you only hire an IT professional whenever your system fails or there is some tech-related problem. In other words, when something breaks, you hire someone to fix it.

When working with the break-fix model, you don’t have a regular IT support team to keep things running. This setup sounds like a feasible and more economical plan if you are not expecting to encounter many system problems. But this approach is also idealistic because the truth is that things will break, and more often than you would like. That usually translates to unexpected costs and a runaway budget.

MANAGED SERVICE PROVIDER

Larger companies that have more complex online systems will hire a team of experts in the form of a Managed Service Provider, or MSP, that can offer complete and diverse IT solutions. Small businesses don’t follow this path because they focus on the monthly bill and not the benefits. The typical reasoning would go like this: What if nothing breaks this month? We would still have to pay the fee for nothing, and that would be a waste of money!

But here’s the thing. When hiring an MSP, you get to choose the kind of services you pay for. It’s not a one size fits all offering. You can decide what kind of IT services or support your business needs, and the monthly flat-rate fee will be computed based on only the services you choose.

And what if nothing breaks? Well, that’s the goal of a good MSP. Your Managed Service Provider will be proactive and keep your technology operating and not approach things reactively, like a break/fix service.

ADVANTAGES OF MSPS OVER THE BREAK-FIX METHOD AND IN-HOUSE TECH SUPPORT

If you are still on the fence about hiring an MSP for your business, take a look at some of the advantages MSPs have over other types of IT support.

EXPERTISE

A Managed Service Provider consists of a team of highly skilled experts in practically all areas of business technology. If you hire an MSP, you will have access to this vast pool of professionals to help you with any tech issue you might encounter. This approach is in sharp contrast to having your own internal IT guy who may be very capable, but his skill set pales to a team of experts from different backgrounds.

CONVENIENCE

With the break-fix method, you can hire top professionals for your issues, but the process of locating them and getting them on board takes time. With an MSP, all you have to do is call and tell them your problem, and they will immediately send someone over to fix whatever is wrong.

COST-EFFECTIVENESS

Most businesses that use the break-fix model do so with the assumption that this method will save them money, but as it happens, they usually end up spending a lot more than if they went for an MSP instead. MSPs will charge a monthly fee – that is true. But this is a flat rate. No matter how many services you ask them to perform or how arduous some of the tasks may be, you won’t have to pay a single cent more than the monthly rate. On the contrary, the break-fix model requires you to pay for each service separately, and the expenses can quickly pile up faster than you would have anticipated.

Many businesses perceive the monthly flat rate for IT support to be high. But when you take a close look at your total monthly expenses that go to IT-related services, you might be shocked at how much you are spending.

REDUCE YOUR EXPENSES BY SWITCHING TO A MANAGED SERVICE PROVIDER

Your flat-rate fee will vary depending on the extent of IT support you require. Contact the TPM team so they can calculate the monthly fee that fits your requirements. Chances are it’s lower than what you are spending now, which means that hiring an MSP could save you a considerable amount. Ready to find out?

2021: Year In Review

It’s safe to say that 2021 hasn’t been the year that most of us imagined. That being said, if 2021 has shown us anything, it is that resilience and hope are everywhere. As we enter a new year and our community works to recover from devastating tornados, we can’t help but reflect on and be grateful for another great year at United Systems. The continued success and growth of United Systems would not be possible without our employees, partners, and customers. Our employees have stepped up in more ways than we could have imagined over the last year as we work to acclimate to our new headquarters and navigate the ongoing COVID-19 pandemic. Our customers continue to trust United Systems to deliver goods and services to ensure the successful operation of their business needs and have shown great patience while the world works through supply chain and manufacturing difficulties. And finally, our partners continue to support United Systems, offer resources enabling our organization to grow further, and trust United Systems to advocate for their brands.

Our year was filled with wonderful memories, and we wanted to share a few of those with you!


In April of this year, our new headquarters in Southwest One Industrial Park was completed, and we were able to begin the process of moving to this location. Many of our employees worked long hours helping us move and get everything set up at the new building while continuing to perform their job duties.

Once our move was complete, we could take advantage of our larger building and welcome all our employees back to the office after more than a year. It was great to have everyone working and collaborating under one roof again!

We had some great visits with many of our partners and hosted several local dignitaries.

We held our first-ever United Systems Spirit Week and got to see our employees’ creativity and whimsy.

Our complete marketing team met for team building and our first in-person training in over a year. The team and Itron Project Managers spent three days covering the new Itron water meter, cellular & RF endpoint functionality, Itron Mobile, Temetra, and more! It was a great learning experience for our new and veteran team members alike and even better to spend time with our team members!

We held a Grand Opening & Ribbon Cutting Ceremony for our new headquarters in Southwest One Industrial Park, where we got to celebrate with our employees, partners, and members of this great community! We are so excited to be the first business to locate at Southwest One Industrial Park and are looking forward to seeing industry grow in Marshall County for many years to come.


Our team continues to grow, and we added several new faces this year!

Aaron Clark joined our Development team and aids in the development of new software solutions for our utility customers.
Aaron Clark
Developer

Brendan Shepard joined our Development team, where he works with the web and mobile teams on the Mobile Field Service application as well as the online payment portal websites.
Brendan Shepard
Developer

Bryson Smith accepted an Account Manager position on our Marketing team and currently serves customers in Virginia and West Virginia.
Bryson Smith
Account Manager - VA/WV

Doyle Collett joined the TPM by United Systems team as a Networking Helpdesk Technician and quickly became a customer favorite due to his calm demeanor and quick assistance!
Doyle Collett
Networking Helpdesk Technicial

Johnna Reed accepted a position as a Support Specialist bringing with her a wealth of extensive accounting and municipal expertise.
Johnna Reed
Support Specialist

Holly Hatchett joined our team as an Itron Project Manager adding over 15 years of IT experience.

Holly Hatchett
Project Manager

Jeremy Byars was brought on as a Product Manager with extensive experience in product management, marketing, and leadership.
Jeremy Byars
Product Manager

Justin Latta joined our TPM team as a Network Engineer with over ten years of industry experience.
Justin Latta
Network Engineer

Jessica Kilby was hired as a full-time Software Developer on our Development team. She works as a part of our conversion team and assists customers with converting data from their previous software provider to Alliance.
Jessica Kilby
Developer

Lauren Woolen accepted a position as a Support Specialist where she assists with training and educating customers on the Alliance suite of software.
Lauren Woolen
Support Specialist

Zach Polston joined our Marketing team as an Account Manager covering North and South Carolina.
Zach Polston
Account Manager - NC/SC

Not pictured but equally important is our talented group of interns!

Kellen Connolly & Briana Martin were brought on as networking interns with our TPM by United Systems team.

Matthew Lynn & Taylor Hunt also joined our Development team as interns assisting with the development of the Alliance software suite.


Our Region & Account Managers were able to get back out in the field (with the appropriate precautions) to attend conferences and meet with customers in person!

Despite all the challenges this year brought, we were honored to have been recognized by Itron at the 2021 Itron Engage Conference!

Our employees brought out their best costumes for a Halloween costume contest with ‘Canadian Bacon” & Neo from the Matrix taking home trophies for the most creative & best costume.

United Systems was recognized as the Business of the Year by the Kentucky Lake Region Chamber of Commerce.

Our employees participated in various activities internally in support of United Systems’ charitable giving activities, including participation in the infamous United Systems’ Days of Delight silent auction and our bi-annual food drive.

Through the United Systems Charitable Giving Fund, we provided iPads for the new STEM lab at Benton Elementary School, enabling United Systems to invest in our youth, the community, and education. We understand how vital STEM education is to students’ futures and the future of our local economy and are privileged to contribute to a brighter future.

We were then able to sponsor 20 children’s Christmas through our Charitable Giving Fund & Marshall County Rotary Toys for Kids program! The Toys for Kids program is an annual community giving project done in partnership with the Marshall County Family Resource and Youth Service Centers to provide Christmas gifts to families struggling to provide gifts for their children.

The Bauernfeind College of Business United Systems Project Suite at Murray State University was completed and will be utilized by students in the coming months.

We had a pretty great year here at United Systems and are excited to continue to give back to our community here in Western Kentucky year after year!

Thanks to everyone that made 2021 a great year. We’re looking forward to all 2022 has in store!

United Systems Partners with Benton Elementary School to Provide iPads for STEM Lab

What is STEM?

It’s likely that you’ve already heard and are familiar with the STEM acronym. STEM is used as a broad term that groups together Science, Technology, Engineering, and Mathematics and is common in education and economic discussions. STEM addresses concern that historically these subjects have been taught in isolation with little focus on how they are connected. STEM involves the intentional integration of these four disciplines in an educational setting and creates a learning environment where students gain and enhance creativity, inquiry skills, critical analysis, teamwork and collaboration skills, initiative, communication skills, and problem-solving skills.

Why is STEM important for children & education?

STEM programs immerse students in an environment centered on innovation and creative thinking. Teaching children about Science, Technology, Engineering, and Math at an early age can have immense positive impacts on them in later life. These disciplines teach children key life skills such as the ability to remain organized and focused, critical thinking skills, forming opinions based on observation and fact, and the development of senses and environmental awareness. STEM empowers children to be better learners and eventually doers and leads to innovation necessary to sustain our economy. STEM graduates and workers play a key role in our economy’s sustained growth and stability and are essential for winning the future.

In an increasingly complex, changing, technological world, STEM affords learners the skills necessary to succeed. STEM occupations are the fastest-growing occupational sector. The US Bureau of Labor Statistics projects that STEM jobs will grow over 8% by 2029, with computing and engineering leading the way, with jobs in Software Development alone projected to grow more than 20%. In addition to increased demand in STEM fields, almost all of today’s careers require STEM skills. As technology advances, things continue to move to the cloud, and automation becomes more and more common, we continue to see an increased need for STEM knowledge in all sectors of our economy, from the service industry to hospitality and even the utilities where you receive your water, gas, and electric service. Young adults entering the workforce that do not possess science, math, and technology skills are at a severe disadvantage because STEM skills are vital for success in every industry sector.

Why is STEM important to United Systems?

We are beyond excited about the new STEM lab at Benton Elementary School. Our organization relies heavily on STEM graduates and employees graduates with degrees in Computer Science, Engineering, Telecommunications, Accounting, and related fields. As an organization whose core is technology, we understand how vital STEM education is to the future of the US economy and our local economy. Technology drives almost everything we do, both personally and professionally. The new STEM lab at Benton Elementary School offers students in our community a great opportunity to learn and grow.

"At United Systems, we're very interested in supporting and investing in our youth, community, and education system. We're excited to take part by making these educational tools available."
Scott Waldrop
President

We are privileged to contribute iPads to BES’ new STEM program. These iPads will be used by students working in teams to build and use rudimentary code to control robots in the classroom. Robotics and coding are just a few of the STEM students’ projects at Benton Elementary. We were thrilled to see the STEM lab and some of the students’ projects during our visit. Elementary students are working to solve real-world problems like creating tools to help farmers pollinate crops because of a reduction in the bee population. Students are learning vital critical thinking and problem-solving skills and interacting with technology and science in previously unavailable ways.

We are looking forward to seeing how students grow and flourish in STEM and know the future holds great things for BES students!

We want to thank BES for their commitment to STEM and, most importantly, their students! A special thanks to BES STEM teacher Kathy Colvett and BES principal Lorrie Shadowen for their dedication to our local children and passion for their future.

The BES STEM lab is still in need of several items. We would love to see our community come together to support this program that benefits BES students, our community, and the local economy. Below we have linked the BES STEM lab wish list for anyone interested in donating!

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Temetra, Aging Infrastructure, & Meter Replacement

Water is arguably one of our most precious resources. Water touches every aspect of our lives, from our homes to businesses. Water is necessary for life and the economy. You’d be hard-pressed to walk into a business that doesn’t require some form of running water: whether it’s for hygiene or production. While water sustains many economic activities, it, more importantly, contributes to public health and safety in the form of clean drinking water and wastewater services.

The water industry as a whole continues to experience chronic, long-term, inadequate investment. The COVID-19 pandemic has only compounded insufficient investment. Decreases in manufacturing, vacant offices, canceled events have all resulted in lost revenues for utilities. The lack of investment and lost revenues for utilities has resulted in a less than ideal situation. US water infrastructure has become less reliable; water main breaks and leaks have become commonplace for utilities. As water utilities struggle to address failing distribution networks, public health and the economy are at risk.

Daily, more than 50,000 drinking water systems distribute over 39 billion gallons of potable water to customers. Of that 39 billion gallons, estimates show that 10 – 30% is non-revenue water or water loss. In addition, drinking water systems currently lose at least six billion gallons of treated water per day due to inaccurate metering and aging infrastructure.

In their most recent Infrastructure Report Card, the American Society of Civil Engineers gave US drinking water infrastructure a grade of D. Massive portions of the US water infrastructure were built over 100 years ago and have long since reached the end of their lifespan and need to be upgraded or replaced. Unfortunately, the same is true of water meters at many utilities.

Many utilities in North America have meters that were installed more than 20 years ago. Making sure meters are still reading accurately and pulling them from the field to replace them with new meters is becoming an issue for many utilities. Unfortunately, most utilities don’t have a good way to track and pull up this information or assign it to people in the field.

The way we manage water and energy will define this century. As global citizens, Itron is actively engaging with communities to improve water-energy literacy, encourage conservation and inspire future innovators to shape a more resourceful world. Itron’s next-generation mobile meter data collection and management solution strengthens this position.

Temetra allows utilities to track meter installation dates. Installation info can be brought into Temetra through a basic CSV file. Once this information is imported, it is permanently kept in Temetra. Temetra provides new ways to optimize your meter route management and quickly sync meter data through an intuitive web-based interface with powerful mapping functionality. Users can then use the search functionality to look for all meters installed before a specific date and generate a list of results. Users can then take this search results list and prioritize the list by adding additional search criteria and filters. For example, users can search based on connection category, location, or other filter types to generate more specific results and export search results. Using Temetra’s interface, users can view the search results, create a list, create a new scheduled route, set dates for performance, select meter replacement as the schedule route purpose, and then save and assign work to employees in the field.

Temetra’s user-friendly online interface allows utilities to track and assign meter replacement tasks more efficiently while allowing the utility to monitor for leaks and other alarms.

Want to learn more about Temetra?

Check out the video below or reach out to our sales team to learn more!

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Cybersecurity Awareness Month

Did you know that October is Cybersecurity Awareness Month?!

National Cybersecurity Awareness Month was established in 2003 by the National Cybersecurity Division within the Department of Homeland Security and the National Cybersecurity Alliance with the goal of helping Americans stay safe and secure online.

Americans continue to become more and more reliant on tech and online solutions. The lines between our online and offline lives continue to blur to the point of becoming essentially non-existent. From social media to smart homes to cloud environments, our lives are becoming more and more reliant on tech and as such more and more susceptible to cybercrime. Our personal information, financial information, and critical business information lives in cyberspace and it is critical that we all do our part to keep this information secure.

The theme for Cybersecurity Awareness Month 2021 is “Do Your Part. #BeCyberSmart.” The goal of this year’s theme is to inspire people and organizations to own protecting their part of cyberspace. If we all do our part by implementing stronger security practices, raising awareness both in our communities and work environments, educating vulnerable audiences, and training employees, we can help to make our increasingly interconnected world safer and more resilient for years to come.

Throughout the month of October, the Technology Process Management by United Systems team will be covering important information related to cybersecurity in their blog and on their social media pages beginning with the differences between cybersecurity and internet safety.

ARE CYBERSECURITY AND INTERNET SAFETY THE SAME?

We hear the terms cybersecurity and Internet safety, but are cybersecurity and Internet safety the same? The short answer is no. However, cybersecurity and Internet safety can incorporate many similar elements, and both involve online safety solutions. Yet, there are differences, which we’ll explore in this blog post. Essentially, internet safety is about individual people and their safety, while cybersecurity is more about securing devices or information held on systems.

Head on over to the TPM by United System website to read more and learn the key differences between internet safety and cybersecurity and how you can use this knowledge to protect your business!

And for anyone who is ever online (most people!), it’s essential to know all about Internet safety too. View our Cybersecurity Resource to download our Internet Safety eBook.  This is a great resource for everyone: children, parents, older people, employers, and employees alike. If you have any questions, feel free to contact us.

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Employee Spotlight – Jonathan Vinson

As a Software Developer at United Systems, Marshall County native Jonathan Vinson spends his workdays turning what many of us see as a bunch of random letters, symbols, and numbers into appealing functional software for utilities. Jonathan works primarily on our Alliance G5 applications and aids in planning and product design.

Jonathan began his tenure at United Systems in May of 2015 as a Software Developer. We’ve had the pleasure of watching Jonathan expand his development skills and become a true leader in the department. Originally from Calvert City, Jonathan is a graduate of Marshall County High School and graduated from Murray State University in 2015 with a Bachelor of Science in Computer Science. Jonathan currently resides in Marshall County, KY, with his girlfriend Haley, two dogs, and a cat.

Unsurprisingly, Jonathan is extremely interested in technology, not only software but tech devices & gadgets. In his free time, Jonathan enjoys staying informed on all the latest devices and technological developments. You can regularly find Jonathan reading about some new Elon Musk-Esque technological advancement or the newest blockchain article. Don’t be surprised if you find him in the hall discussing the hottest new tech trend, item, or game.

Based on his role on our Software Development team, it’s easy to guess that Jonathan would have interests in technology, devices, and gaming. However, you might not know that Jonathan has a strong interest in music and Japanese culture. For close to a decade, Jonathan has done local musical performances at the Badgett Playhouse in Grand Rivers, KY, and the Market House Theater in Paducah, KY.  In addition to his local performance, Jonathan was a member of a Chicago-based, experimental electronic rock band, Pinn Panelle.

Over the years, Jonathan has combined his love for music and technology through multiple “maker” type projects, including a guitar with wireless MIDI communication to special effects equipment with built-in sensors and a glove that communicated MIDI wirelessly. In addition to his musically inclined projects, Jonathan has also created various smart home items such as a keypad-controlled lock. He is currently working on a smart curtain opener that can be integrated into a smart home ecosystem.

In addition to a passion for technology and music, Jonathan has a strong appreciation for Japanese culture. This appreciation can be seen throughout his life. For example, while watching the animated Japanese tv show Cowboy Bebop, Jonathan was introduced to Yoko Kanno, an S-tier composer who quickly became his favorite music artist. Jonathan’s love for Japanese culture can also be seen in his favorite food, sushi, as well as his travels. In 2013, Jonathan traveled to Japan, where he got to experience a wide variety of technological and cultural sights, including the K supercomputer, beautiful religious shrines, and temples, as well as the earthquake memorial in Kobe.

Jonathan adds a unique perspective and immense creativity to our team here at United Systems, and we’re glad to have him as a part of our Development team!

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TPM by United Systems – Social Engineering

We’ve all heard of cyber threats such as phishing and malware. While we all may be familiar with these terms and be educated on how to avoid or protect ourselves and our organizations from these types of attacks, these threats are only a small part of a much larger scheme called social engineering.

Over the last few weeks, the team at TPM by United Systems has been discussing social engineering, how cybercriminals use social engineering, and ways to protect yourself and your organization!

Breaking Down Social Engineering

Most people have heard terms like phishing and malware. But did you know those are only part of a larger scheme called social engineering? This cyberthreat is not a new kind of fraud. It has been used for many years to manipulate a wide range of people into giving up important data about themselves or their workplace. A prime example of social engineering goes back to Greek mythology with the Trojan horse. They infiltrated the city of Troy with a “peace offering” filled with soldiers, thus winning the war. With technology at the forefront of our lives, social engineering has entered a new era. Physical human interaction is not necessarily required anymore. These criminals gain information through emails, pop-ups, and public Wi-Fi networks, to name a few. The main objective is to influence, manipulate or trick users into giving up privileged information or access within an organization. They are doing this right under your nose, and if you’re not paying attention, you might be a victim as well.  

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Itron Inspire 2021

Virtual Only Event

Oct. 4-6,2021

One of the primary goals of Itron Inspire is to provide the utility community a safe platform to learn from and connect with industry peers and thought leaders. After monitoring conditions related to the ongoing pandemic, and with the health and safety of customers, partners, and employees as a top priority, Itron has made the decision to host Itron Inspire virtually only for 2021.

Despite this shift to a fully virtual experience, we still look forward to gathering our community for informative keynotes, peer-led panels, insightful breakout sessions and the opportunity to learn how to move our industry forward during this unprecedented time. Together, with our utility and smart city colleagues, we’ll explore technology and services to drive business transformation, reimagine customer engagement and inspire innovation.


Join us for Itron Inspire, taking place virtually Oct. 4-6, 2021. A full agenda for the virtual experience will be posted soon.

Featured Keynotes and Sessions

  • Opening General Session: Todd L. Inlander, SVP and CIO of Southern California Edison; Tom Deitrich, president and CEO of Itron; Marina Donovan, vice president of global marketing and public affairs of Itron
  • Tuesday General Session–Trek to Decarbonization: Tom Rand, co-founder and managing partner of ArcTern Ventures; Kimberly Britton, CEO of EPIcenter
  • Women in Utilities: Denise Thomas, president of The Effective Communication Coach
  • Big Picture Session Panels:
    • Resilience & Reliability – Addressing Urgent Grid Challenges
    • Cybersecurity in a Complex, Interconnected World
  • Closing Session and Awards: Farah Saeed, Frost & Sullivan Awards; John Marcolini, Itron Innovator Award 

Tracks. Sessions. Insights. Oh My!

Get inspired by your peers in four unique tracks and dozens of breakout sessions.

With dozens of informative breakouts, led by your industry colleagues, how can you decide which sessions are right for you? One way to help choose is by reviewing sessions by track—we sort them all into one of four tracks:

Applications, Outcomes
& Services

Transform communities and business with intelligence that empowers. Topics covered include AMI and grid ops, forecasting, consumer energy management, water ops, renewables integration and more.

Data
Management

Discover how to do more with data, turning into intelligence, insight and action. Topics include meter data management solution overviews and strategies to better store and leverage massive amounts of data.

Mobile &
Measurement Solutions

From advanced meters, regulators, measurement devices and sensors to collection systems, service and mobile solutions, intelligence starts here. Explore the possibilities in this foundational track.

Multi-Purpose
Network Solutions

Deliver efficient, resilient and sustainable utility and city services through intelligent connectivity. Topics include network and IIoT solution overviews, strategies and proven use cases to drive innovation and extend value.

When people combine ingenuity + technology, we will inspire and design a better future for ourselves, our businesses and our communities. Join us for #ItronInspire21.

Register today for the best rates and room availability. We can’t wait to see you in Palm Desert this fall. Registration is open to all Itron customers, partners and prospects. Itron will comply with all local and CDC guidelines for COVID-19 safety. View Itron’s health and safety policies for more information.