System Requirements - United Systems & Software, Inc.

Alliance System Requirements
Database*	Standard Version Microsoft SQL 2016 SP1 or later
Port	USB 2.0 port (3.0 or higher preferred for IoSafe Drives)
Server	Xeon E3-1220 v6 3.0 GHZ 4/C 4/T Windows Server 2012 R2 Foundations or Essentials for server with a domain environment. 32GB RAM
Workstation*	2.4 GHz, dual core processor (quad core preferred, 7th generation i5 or better, 64 bit only), 16GB of RAM, 50GB of free disk space Windows 10 (64 bit only)
Display	1024 X 768 resolution VGA color monitor (1920 X 1080 preferred)
Technical Support	A high-speed (25 down/5 up) Internet connection
Additional Hardware*	High quality Laser Printer with four-direction adjustable registration settings (E.g. a Lexmark MS711) If applicable, Epson Receipt Printer (TM-H6000IV only) High quality Data Backup Device with scheduling (E.g. IoSafe Rugged Portable 1 TB hard drive) High quality Battery Backup Device with Conditioner for all Workstation & Servers USB 2.0 port (3.0 or higher preferred for IoSafe Drives) Microsoft mouse or compatible pointing device 100/1000 Network Card & 100/1000 Network Switch if operating in a network environment
Mobile Field Service	This application requires true server-grade hardware operating with Windows Server & SQL Server A static IP address is required from the utility’s ISP for MFS deployment. Mobile Device Requirements: GPS Enabled Cellular Enabled Minimum 10GB free storage Any iOS, Android, or Windows 10 mobile device still supported by the manufacturer*
Network	Static IP address The capability of forwarding ports in network router software Access through any firewall to achieve outside communication to the Alliance service
Cloud Requirements	A high-speed (25 down/5 up) Internet connection Windows 10 (64 bit-only) Parallels RDP connection VPN
*Footnotes	Not Supported: Windows ‘Home’ variant operating system, SQL Server ‘Express’ license format, Impact matrix printers iPhone 7 and older iPhones not supported

United Systems Privacy Statement

This Privacy Statement applies to United-Systems.com and United Systems websites, services and products that collect information via signup, registration, or use of contact forms.

United Systems maintains and provides a wide array of websites and web servers operated by United Systems. In the course of using our websites, you may choose to provide information via web forms, email or other electronic means. Personally identifiable information submitted will only be used for United Systems related purposes. United Systems will not sell this data to outside parties.

Requests for information and information submitted via forms will be directed to the appropriate staff to respond to those requests and may be recorded to help us improve our site to better respond to similar requests.

Security

United Systems makes every reasonable effort to ensure that your personal information remains as secure as possible. Accordingly, we prevent unauthorized access by a secure firewall and use of security technologies to protect the integrity and privacy of any personal information you provide.

As an additional security measure, your personal information is also encrypted during transmission by Secure Socket Layer 128-bit encryption software. (Encryption is a common method used to transmit sensitive data across the Internet. Encryption temporarily makes the text unreadable during the time it is being transmitted over the Internet.) This is an industry standard.

Although we endeavor to protect your personal information, United Systems cannot warrant the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our site.

Login/Passwords

Some portions of our websites may require login identifiers and/or passwords. You are responsible for taking reasonable steps to ensure that no unauthorized person has access to your password or account login information. It is your sole responsibility to control the use of login information and passwords, to authorize, monitor and control access to and use of your account and password and to inform United Systems promptly of any need to deactivate an account.

Links to External Websites

In order to provide website users with other helpful information, our websites contains links to other websites. However, United Systems provides no authority over external organizations’ websites and this policy does not apply to external sites that are provided as links. We encourage you to read the Privacy Policies on any external websites before providing them with personal information.

Children Notice

In order to protect the information and identity of children, we ask that minors not submit any personal information to us. Parents or caregivers should become knowledgeable about websites that collect information so they can assure that their children’s use of the Internet reflects parental preferences and requirements.

United Systems & Software, Inc. Reserves the right to alter all affiliated websites and general use of privacy policies described here without prior notice. If you have questions about this privacy policy or concerns about how we collect, use or protect your personal information, please contact us at sales@united-systems.com.

United Systems and Software - EEO Statement

United Systems provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the United Systems will provide reasonable accommodations for qualified individuals with disabilities.

United Systems does not subscribe to or engage in any personnel policy, standard, or practice that permits or allows for the promotion, demotion, employment, dismissal or laying off of any individual due to the individual’s race, creed, color, national origin, age or sex, disability, veterans or individuals with disabilities.

United Systems and Software - Mission Statement

MISSION

The mission of United Systems and Software, Incorporated (USS) is to deliver the highest quality products and services that benefit our valued customers.

STATEMENT OF VALUES

In all matters, the people of USS are to be professional, honest and ethical in working with clients, fellow workers, investors, and vendors. These fundamental values are rooted in our work environment that cultivates respect in all of our actions while contributing to the quality of life and economic growth of our community.

USS DEMONSTRATES…

Respect for clients – USS strives to address the dynamic needs of clients with services and products of the highest quality. Our goal is to have completely satisfied customers.

Respect for fellow workers – USS’ team members are encouraged to work and listen to one another. We encourage teamwork, trust, and loyalty. Our basic principle is to treat others better than they expect.

Respect for the individual – USS strives to promote an environment that provides challenging work, opportunities for personal growth, reward for innovation and recognition for excellence. We support a balanced lifestyle that allows each person to reach their potential in career, family, physical and spiritual needs.

Respect for investors – USS’ goals are to generate a fair return on investment and use funds prudently. We are committed to increasing the value of our company.

Respect for vendors – USS will work with each of our vendors in a professional, courteous and honest manner. Our goals are to develop and maintain mutually rewarding business partnerships. USS expects to receive products and services of the highest quality from our vendors.

System Requirements

Operating System*	Windows Server 2012 R2 Foundations or Essentials for server. Windows 10 for workstations. (64 bit only)
Server	Xeon E3-1220 v6 3.0 GHZ 4/C 4/T Windows Server 2012 R2 Foundations or Essentials for server with a domain environment. 32GB RAM
Database*	Microsoft SQL 2012 R2 or later (standard version SQL 2016 SP1 or later preferred)
Port	USB 2.0 port (3.0 or higher preferred for IoSafe Drives)
Workstation*	2.4 GHz, dual core processor (quad core preferred, 7th generation i5 or better, 64 bit only), 16GB of RAM, 50GB of free disk space Windows 10 (64 bit only)
Display	1024 X 768 resolution VGA color monitor (1920 X 1080 preferred)
Other Devices	Microsoft mouse or compatible pointing device 100/1000 Network Card & 100/1000 Network Switch if operating in a network environment
Technical Support	A high-speed (25 down/5 up) Internet connection
Additional Hardware*	High quality Laser Printer with four-direction adjustable registration settings (E.g. a Lexmark MS711) If applicable, Epson Receipt Printer (TM-H6000IV only) High quality Data Backup Device with scheduling (E.g. IoSafe Rugged Portable 1 TB hard drive) High quality Battery Backup Device with Conditioner for all Workstation & Servers USB 2.0 port (3.0 or higher preferred for IoSafe Drives) Microsoft mouse or compatible pointing device 100/1000 Network Card & 100/1000 Network Switch if operating in a network environment
Mobile Field Service	This application requires true server-grade hardware operating with Windows Server & SQL Server
*Not Supported: Windows ‘Home’ variant operating system, SQL Server ‘Express’ license format, impact matrix printers.

United Systems Security Statement

We at United Systems (USS) are concerned about protecting sensitive customer data, as well as our own data, software products, trade secrets and intellectual property. With this in mind, the following summary delineates United Systems’ stance on security and related security measures.

USS only accesses customer data under the following circumstances:

The customer is aware that data is being accessed.
It is needed to troubleshoot a specific issue.
It is obtained because a specific function that the customer has requested, such as, data conversion, off- site backup service, or web bill presentment.

USS keeps the data secure using the following methods:

All access via the internet for viewing uses a secure SSL connection with our remote access software.
Transferring data is done via a secure connection. This includes data transferred for troubleshooting, off-site backup, and web bill presentment data.
For the duration the data is kept at USS on its servers, it is protected by:
- Firewall
- Constant intrusion detection and prevention
- Limited physical access in a conditioned room where only USS employees with proper security clearance have a key
For data conversions and other unique situations, data may be physically transported on a customer’s server for installation or via a portable storage device to be able to transfer data to a server already on location. Access to this data is extremely limited.
All employees at USS are required to sign a non-disclosure agreement which includes agreeing not to disclose any customer data to a 3rd party without proper consent.

United Systems Terms of Use Agreement

Acceptance of Terms

The services and software that United Systems provides are subject to the following Terms of Use Agreement. United Systems reserves the right to update the Terms of Use Agreement at any time without notice. The most current version of the Terms of Use Agreement can be reviewed in the footer section at United-Systems.com.

Limitation Use

Unless otherwise specified, United Systems’ services and software may not be modified, copied, distributed, transmitted, displayed, performed, reproduced, published, licensed, create derivative works from, transferred, or sell any information, software, products or services obtained from United Systems.

Privacy and Protection of Personal Information

See the Privacy Statement disclosures relating to the collection and use of your information.

Account, Password, and Security

If any portion of our websites require you to create an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify United Systems immediately of any unauthorized use of your account or any other breach of security. United Systems will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by United Systems or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without the permission of the account holder.

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