Smart Metering
Track usage, improve billing accuracy, detect leaks faster, and gain deeper visibility into utility operations with connected smart metering solutions.
Proven Itron expertise
TRUSTED DEPLOYMENT EXPERIENCE SINCE 1999
United Systems has partnered with Itron since 1999, delivering metering solutions for utilities across the United States. We support projects that improve meter visibility, streamline utility operations, and strengthen customer service through reliable data collection and infrastructure insight.
As a SOC 2-certified company, we follow rigorous security and operational standards to help safeguard utility and customer information. Our processes are designed to support secure data handling, infrastructure reliability, and long-term operational accountability.
United Systems is recognized as an Itron Engage Expert Channel Partner and certified in deploying network AMI solutions. Our team combines proven project management practices with specialized metering expertise to support complex utility deployments across a wide range of operational environments.
“By upgrading to Itron’s solution, we reduce truck rolls by eliminating the need to collect meter readings from each endpoint, and we are able to allocate our field workers’ time more efficiently to address more pressing issues, such as identifying leaks in our water network.”
Itron smart metering technology
GLOBAL UTILITY INFRASTRUCTURE EXPERTISE
Itron provides advanced metering infrastructure (AMI), automated meter reading (AMR), networking, and meter data management (MDM) for utilities worldwide. Their solutions help utilities improve meter visibility, strengthen operational awareness, and manage water and energy usage through connected infrastructure and data collection systems.
Serving more than 8,000 utilities in over 100 countries, Itron supports electric, gas, and water operations with meters, communication networks, software platforms, and related services. Their technology portfolio includes AMI and AMR systems, meter data management solutions, analytics tools, and utility communication infrastructure.
Founded in 1977, Itron operates globally with a long history of supporting large-scale utility modernization and smart metering deployments.
OUR SMART METERING SOLUTIONS
AMI/FIXED NETWORK
Collect meter data remotely through Itron AMI network technologies, including Cellular and GenX mesh. These platforms help utilities monitor network performance, manage connected devices, and access interval consumption data for improved operational visibility.
WATER ENDPOINTS
Capture remote water meter readings through Itron water endpoints compatible with AMI fixed-network, drive-by, and walk-by collection systems. Available endpoint options support two-way communication and flexible deployment across utility environments.
WATER METERS
Measure water usage accurately with Diehl Hydrus ultrasonic water meters. With no moving internal components, these meters help reduce mechanical wear while delivering reliable long-term flow measurement for residential, commercial, and industrial applications.
GAS ENDPOINTS & METERS
Deploy gas endpoints compatible with leading gas meter manufacturers across RF and cellular communication systems. Itron Intelis gas meters use ultrasonic measurement technology to provide accurate flow readings along with integrated diagnostic and safety capabilities.
MOBILE READS
Perform walk-by meter reading, endpoint programming, field diagnostics, reconnect activities, and data collection using Itron mobile reading tools. These rugged handheld devices support utility field operations while capturing meter and leak detection data across water and gas systems.
“With our previous AMR system reaching end of life, CUD began an evaluation of available technologies. The original system was an endpoint and meter from the same manufacturer. This left fewer options from a metering and technology standpoint. With other issues such as staffing, a vast service area (over an hour of travel time from one end of our system to the other), and traffic congestion, we knew a traditional AMI network would not work. The cellular solution offered by Itron checked all the boxes.
With Itron cellular AMI in place, supporting the customer without providing truck rolls is a huge benefit. Also, the Itron solution didn’t require a complete meter lid changeout. We have been able to keep our metallic lids for the most part and still achieve a read rate of almost 99%! We were pleased with the cost of the Itron solution, and having United Systems’ support was key. Unlike other vendors, their communication is top-notch. Our calls get answered, and they’re always willing to help. We highly recommend USS.”
Utility project management
United Systems provides project management services for AMI and smart metering deployments, helping utilities coordinate implementation timelines, deployment planning, budgeting, and operational readiness. Our team works closely with utilities to manage system rollouts, infrastructure coordination, and long-term deployment success.
From initial planning through post-deployment support, our Project Managers help utilities:
- Evaluate utility distribution environments, network propagation, ROI considerations, and operational impact
- Identify infrastructure dependencies and project-related resource requirements
- Monitor schedules, deployment milestones, and implementation activity
- Coordinate permitting, joint-use agreements, and intergovernmental approvals
- Develop contingency plans for site relocation or interference-related challenges
- Conduct recurring lifecycle reviews including remote troubleshooting, refresher training, and system update coordination
United Systems oversees the full implementation lifecycle to help utilities deploy smart metering infrastructure with greater operational visibility, accountability, and long-term reliability.
Smart metering infrastructure connected directly to United Systems’ utility billing and CIS solutions, or integrated with your existing software environment.
Advanced Metering Infrastructure (AMI)
REMOTE DATA COLLECTION AND NETWORK VISIBILITY
Itron AMI systems collect meter data automatically through fixed-network communication infrastructure. Utilities gain access to interval consumption data, meter activity, and network performance information without relying on manual meter reads.
These systems support two-way communication between utilities and connected devices, helping improve operational visibility, deployment oversight, and long-term infrastructure management.
Automatic Meter Reading (AMR)
DRIVE-BY AND MOBILE READING OPERATIONS
Itron AMR solutions help utilities collect meter data efficiently through mobile and drive-by reading technologies. These systems reduce manual collection efforts while improving access to meter reads, usage information, and endpoint activity across utility service areas.
Mobile reading tools also support field deployment activity, programming, diagnostics, and operational data collection from connected endpoints.
Open architecture
FLEXIBLE NETWORK AND DEVICE COMPATIBILITY
Itron water and gas endpoints are designed to operate across multiple communication environments, including mobile, AMR, and AMI fixed-network systems. This flexible architecture helps utilities expand metering infrastructure while maintaining compatibility with a wide range of endpoint and meter technologies.
The platform supports integration across utility environments without limiting deployments to a single communications approach.
Ready to reduce friction across operations?
Coordinate billing, payments, customer service, metering, work orders, and operational workflows through utility-focused technology and support services. Talk with our team to learn how United Systems supports utilities through technology, operational services, metering, customer service, and workflow management.