Device Management
Maintain utility device history, operational records, and lifecycle activity across billing, service, and infrastructure workflows.
Manage utility device lifecycle records and activity
Historical visibility for meters, endpoints, registers, and MORE
Device Management helps utilities maintain records for meters, endpoints, registers, bins, and other utility devices while tracking operational information such as installation history, testing records, manufacturers, location history, and service activity.
Utilities can access device records, operational history, and infrastructure information through centralized management tools designed to improve visibility, record accuracy, and day-to-day utility operations.
CONNECTED UNITED SYSTEMS APPLICATIONS
Field Service
Track utility devices alongside crews, service orders, and field activity while supporting job tracking, workforce coordination, and mobile field workflows. Field personnel can access operational data and device information directly from mobile field service tools.
Utility Billing/CIS
Access device records directly from customer accounts while maintaining location history, operational records, and account-linked device activity across the utility. Connected data across billing, service, and operations improves record visibility and tracking accuracy.
Simplify device lifecycle management
DEVICE LIFECYCLE & OPERATIONAL HISTORY
Maintain installation history, testing activity, service records, manufacturers, warranty information, meter readings, and operational status for meters, endpoints, registers, and other utility devices.
Process bulk device updates, manage changeouts, associate devices with customer accounts, and maintain automatically updated location history across utility workflows.
Maintain chronological history for each device throughout its lifecycle, including installation activity, account associations, meter readings, service history, and removal dates.
Device Management adheres to Public Service Commission (PSC) guidelines for storage and retrieval of meter records
Standardize device records and testing workflows
Use configurable fields, predefined options, and standardized workflows to maintain cleaner device records and improve consistency across utility operations.
Device Management helps utilities simplify reporting, reduce duplicate entries, support meter testing processes, and maintain more organized operational records across meters, endpoints, and related infrastructure.
Utilities can maintain testing history, service activity, tester information, readings, and testing methods while supporting operational reporting and compliance documentation requirements
Features
Device Lifecycle Management
- Maintain records for meters, endpoints, registers, bins, and other utility devices
- View device history, account associations, and operational activity from a centralized dashboard
- Store installation dates, warranty information, manufacturers, sizes, and operational status
- Maintain location history, including active service locations and storage locations
- Automatically update device history during changeouts and account-related workflow activity
- Standardize device records through predefined options and bulk processing tools
Operational Reporting & Compliance
- Generate reports for operational review, state reporting, and external agency requirements
- Maintain testing history and meter testing documentation across utility workflows
- Review device activity, lifecycle records, and operational status through centralized reporting tools
- Support audit preparation and compliance documentation with organized historical records
Meter Testing
- Maintain meter testing history, testing methods, and historical testing activity
- Store readings captured before and after testing for operational review and analysis
- Configure custom testing categories for standard testing, billing investigations, and service-related issues
- Organize tester information, testing notes, and meter testing documentation across utility workflows
Bulk Processing & Updates
- Create and update large groups of device records through bulk processing tools
- Standardize setup for similar devices using configurable templates and predefined options
- Reduce duplicate entry during device setup, replacements, and operational updates
- Support faster device changeouts and large-scale record maintenance across utility workflows
Ready to reduce friction across operations?
Coordinate billing, payments, customer service, metering, work orders, and operational workflows through utility-focused technology and support services. Talk with our team to learn how United Systems supports utilities through technology, operational services, metering, customer service, and workflow management.