About United Systems
As a utility solutions provider, our goal is to help you better serve your community and customers by streamlining your processes for greater efficiency.
We are proud to support our customers and sustain the infrastructure that keeps utilities and local governments running smoothly and advancing into the future.
“The old way of doing things just isn’t helping today’s utility. United Systems is here to help cities, utilities, and companies modernize and simplify their core business using better processes supported by technology, automation, and forward-thinking solutions.”
Who are we?
For over 45 years, United Systems & Software has delivered quality solutions, services, and equipment for utilities and municipalities. We provide best-in-class technology and support, allowing our customers to focus on their operations without worrying about their technology. In essence, we specialize in making your complicated technology easy to use and more beneficial to your operations.
When you win, we win. We work carefully with every customer to find ways to benefit their unique organization. After all, every community is different, and we always prioritize what is best for you and your customers.
For every organization we work with, we have three main goals:
Operate Efficiently
Improve Operations
Enhance Customer Service
We create innovative, sustainable technology solutions that help cities, utilities, and companies simplify processes and focus on their core business. Rather than offering features to address issues, we help our clients stay ahead of problems by reducing or even eliminating them altogether.
We carefully analyze our clients’ organizational infrastructure and implement proven processes and automation to efficiently solve problems and sustainably manage tasks.
We help you reduce risk, eliminate unnecessary and mundane tasks, and cut down on unnecessary expenses — all the while improving sustainability and customer satisfaction.
We adhere to rigorous industry best practices to protect and manage valuable utility and municipality data. As a SOC 2 certified company, we ensure customer information is handled with the highest standards of security, confidentiality, and privacy.
We are not a technology company: we are a solutions company.
of the United States
Customers
Technology Professionals
Our Mission
Using ingenuity, collaboration, and technology to revolutionize business processes, United Systems partners with customers to deliver technology solutions for more effective service delivery, increased office efficiency, and an enhanced customer experience.
Our innovative approach centers upon process: our exclusive processes empower your staff and customers while reducing errors, managing exceptions, and simplifying your meter-to-cash operations.
Community
We are committed to improving the quality of life in our community and for the customers we serve. Utilities and local governments are at the center of community life — through partnership, we enable these entities to become more responsive and efficient in the delivery of service.
Reliability
We hold our employees to the highest standards of accountability, respect, and dependability, creating a team that clients, partners, and colleagues can rely upon. These principles are echoed throughout our organization and are reflected in our product offerings, project delivery and support.
Innovation
We believe in stepping outside the status quo when crafting products and services. Utilizing cutting-edge technology and processes, we create products and services that meet the needs of today, and those of tomorrow. Our employees are encouraged to utilize creative thought in their pursuit of design, function, and performance.
Sustainability
Social responsibility and resourcefulness are at the core of our operations. Each day, we strive to create products that increase efficiency, yielding outcomes that contribute to a more resourceful world for all.
Charitable Giving Program
At United Systems, corporate responsibility goes beyond smart business decisions. Through our United Systems Serves charitable giving program, we support national and local charities to enhance the lives of individuals in our communities and drive positive change.
We hold multiple fundraising events which directly benefit our community. These include:
- Casual Fridays: where employees can “dress down” a bit on Fridays in return for a small donation to the charitable giving fund.
- Coat Drive: providing gently used or new coats and jackets to local clothing non-profits.
- Food Drive: providing canned goods and other food items to a local food pantry.
- School Supply Drive: providing much-needed school supplies to multiple local school districts.
- Silent Auction: held by our employees for items like gift baskets, homemade cutting boards, cakes and pies, and even sailing lessons, with proceeds going to our charitable giving fund to be distributed to charities at year’s end!
United System also maintains an emergency fund, allowing employees to contribute to support both local and national emergencies and disasters.
Sustainable Design
As a solutions provider for utilities and local governments across the United States, United Systems recognizes the critical importance of caring for and restoring our environment. Our team is dedicated to creating a beautiful and sustainable environment, reducing waste, and leaving our surroundings better than we found them.
We actively contribute to the sustainability and conservation of our communities by offering products that enhance efficiency and minimize the waste of natural resources. Moreover, our corporate headquarters exemplifies our commitment to environmental responsibility:
- LED lighting and insulation improve the building’s energy efficiency
- Geothermal units provide extreme energy efficiency and comfort
- Solar power panels provide much of our daytime electricity needs
- Smart systems reduce power usage during non-work hours
United Systems strives to make a positive impact on the environment through our sustainable practices and innovative solutions.
More Efficient. More Effective. Greater ROI.
When you have the right tools for the job, everybody wins — especially your customers. Reduce or eliminate pain points, dramatically increase operating efficiency, and provide greater service. Fill out our contact form or call 800.455.3293 to learn more about how United Systems can help!