Managed IT
Reduce the time and stress of managing technology so you can focus on what matters most to your organization.
Total IT management for utilities and local government
YOUR TRUSTED ADVISOR FOR MANAGED SERVICES
With managed IT services from United Systems, eliminate the hassle and stress of managing technology. Our team of skilled professionals will monitor and maintain your organization’s technology solutions using continuous monitoring and maintenance to ensure that critical IT systems are available and up to date.
Our team has earned the trust of utilities and municipalities throughout the United States. We can manage all aspects of your organization’s systems, keeping your network, PCs, and servers up and running while also undertaking the tasks of IT administration, patching security vulnerabilities, backing up data, and much more.
Network Monitoring
Our experienced team of service delivery professionals ensures that your network always functions at the highest capacity.
Proactive Maintenance
We solve problems quickly, often before they occur, through constant and proactive maintenance while monitoring thousands of events and metrics.
Technology Consulting
We are always searching for new and improved processes and software solutions to keep your organization at the forefront of technology.
Disaster Recovery
We secure and back up vital data to ensure continuation of your vital operations in the event of hardware or software failure.
Service and transparency you deserve
WITH THE FLEXIBILITY TO SUPPORT YOUR SPECIFIC NEEDS
Our goal is to help your organization reach its highest technological potential and to give you peace of mind. Our scalable service model is built around tried and true strategies that protect your network against risks and keep your systems running efficiently.
Our transparency sets us apart. You will have a dedicated engineer who works with you directly, and you will also have access to an easy-to-use dashboard. We have measurable data so that you can see the value our service brings to your organization for yourself.
Our skilled support professionals are there to help with any problem, no matter how large or small. And while some customers utilize United Systems as their exclusive managed IT provider, others use us as a supplement and consult for their existing technical staff. Either way, we’re here to help!
Avoid lost time and money
Our service focuses on keeping your operation up and running, maximizing “uptime” instead of fixing “downtime.” Fixing problems is expensive, so we prevent them from happening by monitoring your operation to ensure that your system is functioning at the highest level at all times. We actively anticipate and resolve problems before they even happen using consistent, repeatable processes to locate and solve issues.
Our experience allows us to adapt to emerging trends to keep your organization one step ahead. With our automated proactive maintenance, we monitor thousands of distinct events and metrics 24 hours a day to recognize and solve problems in real time or even before they occur. When problems arise, our skilled technology professionals act fast to ensure that your business runs smoothly all day, every day.
Our Services
MANAGED IT SERVICES
Our managed services eliminate IT system downtime to maximize the performance of your organization. We can manage all your technology systems and design a comprehensive program that works for you. By merging our wealth of experience with utilities and our in-depth understanding of IT, we can provide you with secure, reliable, and up-to-date IT services.
BUSINESS CONTINUITY/DISASTER RECOVERY
We provide utilities and local government a complete and virtually instant disaster recovery solution previously only afforded to large corporations. Rest easy knowing that you’ve taken steps to reduce or even eliminate downtime caused by data loss. In the event of a disaster, you can have access to your data and systems again within minutes, not days or weeks.
CYBERSECURITY
Theft of digital information has become the most reported type of fraud, surpassing physical theft. We defend organizations like yours from malicious cyberattacks with powerful, reliable, and cost-effective end-to-end cybersecurity solutions like advanced spam management, multi-factor authentication (MFA), phishing and cybersecurity training, and more!
COMPLIANCE
We help you keep up with increasing compliance demands and demonstrate that your IT processes and security controls exceed minimum standards. This includes assistance with CISv8 compliance (including GPO changes), as well as PCI compliance.
VOIP
Traditional phone systems require intensive maintenance and setup: eliminate the expense and hassle with a VoIP (Voice Over Internet Protocol) phone system. Our VoIP systems satisfy your day-to-day communication needs while providing your organization with all the benefits of a typical enterprise phone system. Receive calls while out of the office, coordinate video conferencing functionality, and much more from a single system.
AZURE/MICROSOFT 365
Onsite servers and applications are a thing of the past! As a Microsoft Gold Certified Partner, we can help you make the most of today’s sophisticated cloud infrastructure and application technologies. Our team of Azure experts can build multi-tenant cloud-native solutions using Azure services, including Azure Apps, SQL Databases, Azure Functions, Stream Analytics, and Machine Learning. We can also re-architect and modernize existing applications for cloud-enabled auto-provisioning & scalability capabilities using Azure, making them more agile and robust.
Our Microsoft 365 consulting services will help you map out the road ahead while defining measurable milestones that maximize your investment. We ensure you get the most out of Microsoft 365 with Office applications, email, and SaaS backup and restore.
STRUCTURED CABLING
Faulty wiring, unplugged cables, and wrong cable placements can be the source of many IT problems, and we have been in the IT field long enough to know all about the horrors of poor IT infrastructure – things like multiple servers, packed IT closets, and complicated networking setups. A messy cabling system can slow the resolution process down significantly, so we provide a cable management solution that avoids these problems and speeds up identification and resolution.
Contact Us
Schedule a Call with United Systems Today
When you have the right tools to do the job, everybody wins — especially your customers. Unlock your utility’s potential, reduce or eliminate pain points for your staff, and dramatically increase operating efficiency. Fill out our contact form or call 800.455.3293 to learn more about our suite of integrated solutions.