City Management
Manage tax collection, business licensing, and municipal operations with software built for local governments.
Manage municipal taxes and licensing operations
SUPPORT TAX COLLECTION, PAYMENTS & MUNICIPAL ADMINISTRATION
Municipal Manager helps local governments manage business licenses, general taxes, payments, and municipal records, while Property Tax Management supports property tax data and related administrative workflows.
The applications work alongside our Counter Receipts functionality for payment collection and General Ledger product for accounting and financial recordkeeping.
Configure workflows, records, and operational settings to align with local regulations, reporting requirements, and municipality-specific processes.
CITY MANAGEMENT APPLICATIONS
Municipal Manager
Municipal Manager helps local governments administer business licenses, municipal taxes, fees, and occupational tax requirements. Maintain records for employer and occupational earnings taxes while managing taxes levied on insurance providers.
Property Tax
Property Tax Management supports property tax billing, collections, assessments, financial reporting, and delinquent account management. Access property records, assessment details, payment activity, and tax data needed to support day-to-day property tax administration.
Municipal Manager
MANAGE MUNICIPAL TAXES, LICENSES & ACCOUNT RECORDS
Municipal Manager helps local governments maintain account records, business licenses, occupational taxes, municipal fees, and insurance premium tax information through configurable administrative workflows.
Account Records
- Organize accounts using municipality-defined classifications and categories
- Maintain records by account number, address, business type, status, and ownership information
- Improve visibility into delinquent accounts and outstanding balances
Tax Administration
- Maintain payroll and occupational earnings tax information
- Manage insurance premium tax records and provider-related tax activity
- Process multiple tax returns for individual employers within a fiscal period
- Classify employer earnings inside or outside municipal taxing districts
- Support multiple municipal tax rates and schedule structures
Business Licensing
- Configure license programs based on municipality-specific requirements
- Assign sequential license numbering for improved administrative organization
- Manage licenses with varying effective dates, expiration dates, and fiscal periods
- Support standard, prorated, and reissued license workflows
- Associate multiple licenses with individual accounts when needed
- Calculate penalties and fees using municipality-defined criteria
- Generate renewal notices for upcoming fiscal periods
Reporting & Documentation
- Generate municipality-defined notices for renewals, delinquencies, and account activity
- Print business licenses for account holders and municipal display requirements
- Produce counter receipts, mailed receipts, and account-related documentation
- Generate statements for employer quarterly tax returns and payment activity
Payment Collection
- Support municipal payment collection and receipting workflows
- Simplify day-end balancing, reconciliation, and daily audit procedures
CONNECTED UNITED SYSTEMS APPLICATIONS
Counter Receipts
Record payments and receipts for Municipal Manager and Property Tax workflows through Counter Receipts, part of our utility billing/CIS solution. Support in-person payment collection, receipting, and day-to-day municipal cashiering operations.
General Ledger
Maintain accounting activity, financial records, and transaction reporting for Municipal Manager and Property Tax through General Ledger. Support municipal accounting processes with connected financial recordkeeping and reporting visibility.
Property Tax
PROPERTY TAX BILLING, COLLECTIONS & ACCOUNT ADMINISTRATION
Property Tax helps local governments manage property tax billing, collections, account activity, delinquent balances, and municipal property records.
Property Accounts
- Associate multiple properties with individual customer accounts
- Search property tax accounts by account number, customer name, or property information
- Process delinquent accounts using municipality-defined balance thresholds and account criteria
- Include multiple properties on consolidated customer billing statements
- Maintain property sale and ownership activity records
- Support tax exonerations and account-level billing adjustments
Billing Configuration
- Configure municipal tax rates, billing classes, discounts, penalties, and fee structures
- Support municipality-defined fees including sheriff fees, attorney fees, clerk fees, and advertising fees
- Calculate fees using flat-rate or percentage-based billing methods
- Configure billing adjustments, discounts, exemptions, and exoneration rules
Payment Activity
- Support partial payments and monitor arrears by account and fiscal period
- Maintain annual credit balance and payment activity records
- Generate digital audit trails for receipting, payments, and account activity
- Post payment transactions and receipts through day-to-day municipal cashiering workflows
- Simplify day-end balancing, reconciliation, and financial audit procedures
Discounts & Penalties
- Configure penalty posting schedules based on municipality-defined dates and billing rules
- Support early-payment discounts and penalties for delinquent accounts
- Generate delinquent notices and past-due account statements for collection workflows
- Maintain updated arrears, credit balances, and outstanding account activity for future billing cycles
- Support municipal collection and delinquency management processes
Ready to reduce friction across operations?
Coordinate billing, payments, customer service, metering, work orders, and operational workflows through utility-focused technology and support services. Talk with our team to learn how United Systems supports utilities through technology, operational services, metering, customer service, and workflow management.