Employee Spotlight: Sam Toby
Sam Toby joined United Systems in 2025 as a Technical Account Manager, specifically covering our Utility Process Management platform.
Sam has worked for small businesses and startups, as well as in finance and non-profit development, but this is his first foray into utilities.
As with our other Employee Spotlights, we threw a couple of softballs at Sam to get his feedback on what working at United Systems is like.
Also, we call him by his full name, “Sam Toby,” mostly because it has a nice ring to it… and partly for silliness, to keep him comfortable (or awkward, or both) while learning a new industry.
Sam Toby, what do you like about your job at United Systems?
I genuinely feel like I learn something new every single day. The vision of UPM is extremely ambitious, and because of its grand vision, I’ve been able to gain exposure to a lot of different areas of the industry very early in my tenure here at USS. My job also requires collaboration with several different departments, which suits my background and approach to work.
I thrive on continuing education, and as someone new to the industry, this position definitely provides many opportunities to continually expand my knowledge and apply it in ways that drive positive change for our company and clients.
What do you like most about working at United Systems?
The people. Whether it’s the clients that I’ve met or the colleagues that I work with on a regular basis, there’s a real sense of “a rising tide lifts all ships.”
United Systems is a place that, despite all its past success, is open to new ways of working, which I think speaks to the strong future it has in store. That sort of culture makes it easy to walk through the door every single day and bring your best self to work.
Sam Toby is married with no kids but has two giant Newfoundland dogs (Auggie and Matilda), along with two normal-sized cats, Mona Lisa and Jean Ralphio.
When he’s not hiking or exploring the outdoors, Sam Toby is trying new food and volunteering, especially for Special Olympics.
Sam Toby also owns a musical saw, but he’s mastered only the intro of “Semi-Charmed Life.” So, he has some work to do if he’s going to be ready to serve as the premier musical act at our 2026 User Conference.
He’s also working toward a private pilot’s license. On top of that, he owns a small business that curates products for large and giant dog breeds (apparently there’s a difference!), which includes pun-riddled t-shirts for big dog owners.
Sam Toby’s variety of experience and positive attitude make him an excellent addition to the United Systems team. And while he’s crossing his fingers that we’ll someday install a runway on part of our 17 acres of land, we just hope he’ll push for a “Bring Your Large or Giant Dog to Work Day” at our offices.
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