Temetra, Aging Infrastructure, & Meter Replacement

Nov 2, 2021 | Itron, Utility Trends

Water is arguably one of our most precious resources. Water touches every aspect of our lives, from our homes to businesses. Water is necessary for life and the economy. You’d be hard-pressed to walk into a business that doesn’t require some form of running water: whether it’s for hygiene or production. While water sustains many economic activities, it, more importantly, contributes to public health and safety in the form of clean drinking water and wastewater services.

The water industry as a whole continues to experience chronic, long-term, inadequate investment. The COVID-19 pandemic has only compounded insufficient investment. Decreases in manufacturing, vacant offices, canceled events have all resulted in lost revenues for utilities. The lack of investment and lost revenues for utilities has resulted in a less than ideal situation. US water infrastructure has become less reliable; water main breaks and leaks have become commonplace for utilities. As water utilities struggle to address failing distribution networks, public health and the economy are at risk.

Daily, more than 50,000 drinking water systems distribute over 39 billion gallons of potable water to customers. Of that 39 billion gallons, estimates show that 10 – 30% is non-revenue water or water loss. In addition, drinking water systems currently lose at least six billion gallons of treated water per day due to inaccurate metering and aging infrastructure.


In their most recent Infrastructure Report Card, the American Society of Civil Engineers gave US drinking water infrastructure a grade of D. Massive portions of the US water infrastructure were built over 100 years ago and have long since reached the end of their lifespan and need to be upgraded or replaced. Unfortunately, the same is true of water meters at many utilities.

Many utilities in North America have meters that were installed more than 20 years ago. Making sure meters are still reading accurately and pulling them from the field to replace them with new meters is becoming an issue for many utilities. Unfortunately, most utilities don’t have a good way to track and pull up this information or assign it to people in the field.

The way we manage water and energy will define this century. As global citizens, Itron is actively engaging with communities to improve water-energy literacy, encourage conservation and inspire future innovators to shape a more resourceful world. Itron’s next-generation mobile meter data collection and management solution strengthens this position.

Temetra allows utilities to track meter installation dates. Installation info can be brought into Temetra through a basic CSV file. Once this information is imported, it is permanently kept in Temetra. Temetra provides new ways to optimize your meter route management and quickly sync meter data through an intuitive web-based interface with powerful mapping functionality. Users can then use the search functionality to look for all meters installed before a specific date and generate a list of results. Users can then take this search results list and prioritize the list by adding additional search criteria and filters. For example, users can search based on connection category, location, or other filter types to generate more specific results and export search results. Using Temetra’s interface, users can view the search results, create a list, create a new scheduled route, set dates for performance, select meter replacement as the schedule route purpose, and then save and assign work to employees in the field.

image of Temetra on a laptop
Temetra’s user-friendly online interface allows utilities to track and assign meter replacement tasks more efficiently while allowing the utility to monitor for leaks and other alarms.

Want to learn more about Temetra?

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