4 Tips to Level Up Your Utility’s Online Communications Let’s be honest: your customers are online, and they expect you to be, too. Okay, maybe not all of them… just 99% of those ages 18-49, 98% of those 50-64, and 90% of seniors 65+.* So, yeah, basically all of...
5 (or 6) Ways to Stay Ahead of USPS Delays You may have heard that as part of a long-term efficiency plan, the USPS is making some big changes to how it processes and delivers mail. Starting in April 2025, mail delivery may take longer as the postal service shifts...
3 Ways to Potentially Avoid Raising Rates on Customers If you’ve noticed your water and sewer bill creeping higher lately, you’re not alone! A recent report found that U.S. water and sewer bills have jumped 24% in just five years. And this raises some serious...
Does cybersecurity keep you up at night? Cybersecurity threats aren’t slowing down, and since you’re in the utility space, you probably know just how high the stakes are. Recent security advisories have made one thing crystal clear: cyber threats evolve as fast as...
Employee Spotlight: Jonathon Janes Jonathon Janes joined United Systems in 2024 and serves as our Office Manager, replacing Sandy Thomas, who spent almost 15 years in the role! Utilities is a new industry for Jonathon, as he worked for seven years as Controller for...
