Move More Customers to Digital Payments Before Loose Change Becomes a Liability A variation of this blog post first appeared in our email newsletter. If you’re tired of digging through drawers for exact change, or more realistically, watching certain members of your...
Utility Closeout 2025: Streamline Your Year-End Chaos It’s that time again: The calendar says “Holiday Season,” but for most utility folks, it’s more like “Spreadsheet Season.” Budgets, audits, reports, reconciliations, rate planning — and somewhere in there,...
6 Best Practices for a Smooth Utility Service Application Starting utility service shouldn’t feel like running an obstacle course (or a marathon you never trained for). A clear and consistent application process protects both the customer and the utility, reducing...
Employee Spotlight: Sam Toby Sam Toby joined United Systems in 2025 as a Technical Account Manager, specifically covering our Utility Process Management platform. Sam has worked for small businesses and startups, as well as in finance and non-profit development, but...
Why Modern AMI Is Worth the Investment Advanced Metering Infrastructure (AMI) used to be the tech nobody wanted at the party. It was considered too pricey, slow to roll out, and was allergic to legacy systems. That was then. This is now, and modern AMI systems like...
