Postage Is Going Up. Again. Now What? USPS postage rates are increasing again this weekend. That means every mailed utility bill, notice, reminder, and postcard is getting a little more expensive to send. What’s changing? Starting July 12, 2026: A First-Class stamp...
7 Signs Your Utility Needs Better Billing Software Missed payments. Billing errors that take too long to trace. Staff re-keying the same data into multiple systems. For small and mid-sized utilities, those problems are more than daily annoyances. They’re usually signs...
The Hardest Part of Utility Funding Isn’t the Funding Even with government spending tightening, it seems we’re hearing more about funding opportunities than ever before. Grant programs. Infrastructure bills. State funding. Federal funding. Resiliency funding....
Why Utility Operations Fail During Storms (and What to Fix Before the Next One) Wildfires. Tornados. Hurricanes. Floods. Ice storms. You can’t control any of them. What you can control is how messy things get when it hits your system. Most of the industry conversation...
Field crews deserve tools that keep up Field work is demanding. Crews manage weather, terrain, aging assets, customer schedules, and the occasional rabid dog. What shouldn’t be demanding is the workflow that supports them. When information is unclear or stuck in a...
Move More Customers to Digital Payments Before Loose Change Becomes a Liability A variation of this blog post first appeared in our email newsletter. If you’re tired of digging through drawers for exact change, or more realistically, watching certain members of your...
