Does cybersecurity keep you up at night? Cybersecurity threats aren’t slowing down, and since you’re in the utility space, you probably know just how high the stakes are. Recent security advisories have made one thing crystal clear: cyber threats evolve as fast as...
As municipalities and cities across the United States work to replace aging lead service lines (LSLs), utilities look for any way to ease the pain. Many are implementing several solutions to streamline the lead service line replacement process and minimize disruption...
You may have heard that the Environmental Protection Agency (EPA) recently stepped back from its March 2023 cybersecurity regulation aimed at water utilities. However, this doesn’t mean you should put your cybersecurity plans on pause. Even without this...
Florida Water Treatment Plant Hacked Over the last several years, we’ve seen utilities increasingly become a target for cybercrime. On Friday, February 5th, an unidentified assailant remotely accessed a computer that is a part of the SCADA system at the City of...
Preventing Fraudulent Utility Accounts Before coming to work at United Systems, I had never once heard of fraudulent utility accounts. I quickly learned that this was a very serious and costly issue that many utilities face. Let me explain… we’re going to call our...
United Systems as Your Single Source Provider Is your utility using multiple vendors for utility billing, online bill pay, financial management, outsourced billing, network management, and meter reading software? The typical answer is “yes.” The majority of utilities...
