United Systems is now SOC 2 Type II compliant

Jul 15, 2025 | News

United Systems is now SOC 2 Type II compliant We’ve officially completed our SOC 2 Type II audit. That’s not just a feather in the USS cap; it’s a formal, independent review confirming that our systems actually do what we say they do when it comes to...

Employee Spotlight: Brad Dyer

Jun 30, 2025 | Employee Spotlight

Employee Spotlight: Brad Dyer Brad Dyer joined United Systems in 2024 as a Senior Full Stack Developer working on Utility Process Management software. Brad has worked in software for over 15 years in various industries including consumer electronics, healthcare, and...

4 Tips to Level Up Your Utility’s Online Communications

Jun 25, 2025 | Communications, Utility Trends

4 Tips to Level Up Your Utility’s Online Communications Let’s be honest: your customers are online, and they expect you to be, too. Okay, maybe not all of them… just 99% of those ages 18-49, 98% of those 50-64, and 90% of seniors 65+.* So, yeah, basically all of...

5 (or 6) Ways to Stay Ahead of USPS Delays

Apr 21, 2025 | Operations, Utility Trends

5 (or 6) Ways to Stay Ahead of USPS Delays You may have heard that as part of a long-term efficiency plan, the USPS is making some big changes to how it processes and delivers mail. Starting in April 2025, mail delivery may take longer as the postal service shifts...

3 Ways to Potentially Avoid Raising Rates on Customers

Mar 24, 2025 | Utility Trends

3 Ways to Potentially Avoid Raising Rates on Customers If you’ve noticed your water and sewer bill creeping higher lately, you’re not alone! A recent report found that U.S. water and sewer bills have jumped 24% in just five years. And this raises some serious...