Why Utility Billing/CIS Projects Fail: 7 Risk Factors Most utility billing and CIS projects fail for predictable reasons, and it’s rarely the technology. The root causes are almost always execution gaps across people, data, and governance. Weak change management, poor...
Why utility operations fail during storms (and what to fix before the next one) Wildfires. Tornados. Hurricanes. Floods. Ice storms. You can’t control any of them. What you can control is how messy things get when it hits your system. Most of the industry conversation...
Employee Spotlight: Tracy Lowe “Work smarter, not harder”… it’s a phrase Tracy Lowe turns to often when helping United Systems (USS) clients as a Project Manager. Tracy joined the team in 2019 after 30 years in healthcare technology. Tracy was looking not only...
Series: 3 Uncommon Winter Moves That Actually Lower Electric Bills Throughout this 3-part blog series, we’re dropping 9 uncommon cold-weather moves that could actually lower your customers’ water, gas, and electric bills. The first two parts focused on lowering your...
Series: 3 Uncommon Winter Moves That Actually Lower Gas Bills We previously posted on 3 ways your customers might lower their water bills. Throughout this 3-part blog series, we’re dropping 9 uncommon cold-weather moves that could actually lower your customers’ water,...
