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Preventing Fraudulent Utility Accounts
Before coming to work at United Systems, I had never once heard of fraudulent utility accounts. I quickly learned that this was a very serious and costly issue that many utilities face. Let me explain… we’re going to call our customer Judy. Judy doesn’t pay her bill,...
United Systems as Your Single Source Provider
Is your utility using multiple vendors for utility billing, online bill pay, financial management, outsourced billing, network management, and meter reading software? The typical answer is “yes.” The majority of utilities spread their technology and software services...
The Utility Industry Finds Itself in the Middle of a Major Workforce Transition
Issue: The Utility Industry is experiencing a large shift in employment as many of today’s utility employees will soon be eligible for retirement. This imminent talent gap is further exacerbated by a lack of qualified talent to fill these positions as well as a need...
More Efficient. More Effective. Greater ROI.
When you have the right tools for the job, everybody wins — especially your customers. Reduce or eliminate pain points, dramatically increase operating efficiency, and provide greater service. Fill out our contact form or call 800.455.3293 to learn more about how United Systems can help!