Florida Water Treatment Plant Hacked Over the last several years, we’ve seen utilities increasingly become a target for cybercrime. On Friday, February 5th, an unidentified assailant remotely accessed a computer that is a part of the SCADA system at the City of...
Preventing Fraudulent Utility Accounts Before coming to work at United Systems, I had never once heard of fraudulent utility accounts. I quickly learned that this was a very serious and costly issue that many utilities face. Let me explain… we’re going to call our...
United Systems as Your Single Source Provider Is your utility using multiple vendors for utility billing, online bill pay, financial management, outsourced billing, network management, and meter reading software? The typical answer is “yes.” The majority of utilities...
The Utility Industry Finds Itself in the Middle of a Major Workforce Transition Issue: The Utility Industry is experiencing a large shift in employment as many of today’s utility employees will soon be eligible for retirement. This imminent talent gap is further...
