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Employee Spotlight: Lindsey Montgomery
Lindsey joined United Systems in 2024 and serves on the company's Software Support team, helping provide timely and beneficial assistance to our hundreds of software customers. She is on the front lines assisting customers with questions about our Alliance products,...
Employee Spotlight: Austin Howard
Austin Howard joined United Systems in 2023. He serves on the company’s Networking Help Desk, helping ensure our employees’ and customers’ hardware and software needs are met. He plays a pivotal role in maintaining United Systems’ customer-centric image. On any given...
Leveraging GIS to Assist with Lead Service Line Replacement
As municipalities and cities across the United States work to replace aging lead service lines (LSLs), utilities look for any way to ease the pain. Many are implementing several solutions to streamline the lead service line replacement process and minimize disruption...
Cybersecurity planning remains essential for utilities despite EPA reversal
You may have heard that the Environmental Protection Agency (EPA) recently stepped back from its March 2023 cybersecurity regulation aimed at water utilities. However, this doesn't mean you should put your cybersecurity plans on pause. Even without this regulation,...
Employee Spotlight: Janhavi Shah
As a UX Designer, Janhavi Shah has a hand in the look and feel of United Systems products. She works with our internal teams to ensure products are developed with usability and functionality in mind and as accessible and streamlined as possible. Janhavi began working...
6 Reasons to Consider Outsourced Print and Mail Services for Your Utility Bills
Four out of every five utilities we speak to are frustrated with the process they use to print and mail bills to customers. Common threads include delivery delays due to practices or shortages at their local post office, increasing expenses, dealing with postcards,...
Employee Spotlight: Bryson Smith
As an Account Manager at United Systems, Bryson Smith spends most of his workdays on the road. He spends those workdays talking with customers and prospects about current and potential systems. But if he’s in the office, Bryson is devoted to responding to emails,...
5 Ways Social Media Can Benefit Your Utility
Can we all agree that utility workers have enough on their plates? The quintessential doing-more-with-less industry, public utility employees wear a variety of hats—many of which likely “don’t fit” if we’re being honest. So, it’s no surprise that many small to medium...
Utilizing Existing Communication for Water and Gas AMI Systems
If you’re considering a water or gas fixed network AMI system, you may want to consider an Itron solution that utilizes an existing communication network from a few of the larger electric utilities in the Midwest. The initial cost, deployment logistics, and thought of...
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