Blog
Learn more about our company and products, utility news, tips and tricks, and more!
Why Itron AMR?
Over the last year, the need for automation and remote work capabilities has become abundantly apparent. Many utilities have been forced to implement new policies and procedures for all facets of operation, including meter reading. These changes, consumer trends and...
Florida Water Treatment Plant Hacked
Over the last several years, we’ve seen utilities increasingly become a target for cybercrime. On Friday, February 5th, an unidentified assailant remotely accessed a computer that is a part of the SCADA system at the City of Oldsmar’s water treatment plant. In an...
Preventing Fraudulent Utility Accounts
Before coming to work at United Systems, I had never once heard of fraudulent utility accounts. I quickly learned that this was a very serious and costly issue that many utilities face. Let me explain… we’re going to call our customer Judy. Judy doesn’t pay her bill,...
United Systems as Your Single Source Provider
Is your utility using multiple vendors for utility billing, online bill pay, financial management, outsourced billing, network management, and meter reading software? The typical answer is “yes.” The majority of utilities spread their technology and software services...
The Utility Industry Finds Itself in the Middle of a Major Workforce Transition
Issue: The Utility Industry is experiencing a large shift in employment as many of today’s utility employees will soon be eligible for retirement. This imminent talent gap is further exacerbated by a lack of qualified talent to fill these positions as well as a need...
Ready to reduce friction across operations?
Coordinate billing, payments, customer service, metering, work orders, and operational workflows through utility-focused technology and support services. Talk with our team to learn how United Systems supports utilities through technology, operational services, metering, customer service, and workflow management.