Field crews deserve tools that keep up Field work is demanding. Crews manage weather, terrain, aging assets, customer schedules, and the occasional rabid dog. What shouldn’t be demanding is the workflow that supports them. When information is unclear or stuck in a...
Move More Customers to Digital Payments Before Loose Change Becomes a Liability A variation of this blog post first appeared in our email newsletter. If you’re tired of digging through drawers for exact change, or more realistically, watching certain members of your...
Utility Closeout 2025: Streamline Your Year-End Chaos It’s that time again: The calendar says “Holiday Season,” but for most utility folks, it’s more like “Spreadsheet Season.” Budgets, audits, reports, reconciliations, rate planning — and somewhere in there,...
5 (or 6) Ways to Stay Ahead of USPS Delays You may have heard that as part of a long-term efficiency plan, the USPS is making some big changes to how it processes and delivers mail. Starting in April 2025, mail delivery may take longer as the postal service shifts...
Does cybersecurity keep you up at night? Cybersecurity threats aren’t slowing down, and since you’re in the utility space, you probably know just how high the stakes are. Recent security advisories have made one thing crystal clear: cyber threats evolve as fast as...
As municipalities and cities across the United States work to replace aging lead service lines (LSLs), utilities look for any way to ease the pain. Many are implementing several solutions to streamline the lead service line replacement process and minimize disruption...
